UTV Internet: Worst Web Host Ever?
I’m doing a bit of work on a website for someone I know which is hosted with UTV Internet.
I’ve hosted (commercially) with UTV Internet in the past, and I must say I’m not impressed. At all. I placed a call to their support team this evening at 6:30 and it took a full 8 minutes for someone to even answer the phone. When it was eventually answered, it was by a frighteningly unhelpful person who first claimed no knowledge of the problem, passed the buck to another department (but didn’t transfer the call) and then told me the person I needed to speak with was on the other line.
“Fine,” I replied. “please ask him to call me. Your support desk is open until 9:00pm and I’m calling from home, so he should be able to reach me when he’s available.”
